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Privacy Policy

This privacy policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made there under and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic or digital signature.

Motopep recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.motopep.com and through other offline efforts or campaigns. This Privacy Policy applies to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Motopep.com is a property of Shvabhi Online Services Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office in Hyderabad (CIN U74999TG2018PTC121757).

Information we collect

Contact information.We might collect any of the following pieces of information over the course of your visit to the website or through the offline campaigns: your name, email, mobile number, phone number, street, city, state, pincode, country, details of your car(s) such as make, model, variant, registration number and other details that you may share and IP address.

Payment and billing information.We might collect your billing name, billing address and payment method when you make a purchase on the website. We NEVER collect or store your credit card number or expiry date, debit card number or expiry date, bank account details or mobile wallet details or other details pertaining to these payment instruments on our website. All of this information will be obtained and processed by our online payment partner Payumoney.

Information you post.We collect information you post in a public space on our website or on a third-party social media site belonging to motopep.com.

Other information.If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We may collect information in different ways.

We may collect information directly from you. We may collect information in the form of posts, comments or reviews on our websites or the questions you may ask us through phone or email.

We may collect information from you passively.We may use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We may get information about you from third parties.For example, if you use an integrated social media feature on our websites. The third-party social media site may give us certain information about you such as your other likes and preferences. However we never obtain email IDs, phone numbers or other personally identifiable information about our customers.

Use of your personal information

We use information to contact you:We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions.We might use your information to address your queries, respond to your questions or comments or reviews or share information about your orders.

We use information to improve our products and services.We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests.We may use your information to make our website and products better. We may combine information we get from you with information about you we may get from third parties.

We use information for security purposes.We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes.We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications.We might send you emails or SMS about your account or orders.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will never sell information we obtain from you to third parties

We will share information with third parties who perform services on our behalf.We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We may share information if we think we have to in order to comply with the law or to protect ourselves.We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business.For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy.We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails follow the instructions in our promotional or marketing emails. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

  • Mr. Gautam Patil
  • 5th floor 'Imperial Square' , Plot No.194C/18B (New), Patrika Nagar, Hitech city, HUDA Techno Enclave, HITEC City, Hyderabad, Telangana 500081
  • Phone: +91-91720 57447
  • Email: support@motopep.com

Updates to this policy

This Privacy Policy was last updated on 13 March 2018. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.